The Electronic Government initiative was launched to lead the country into the Information Age. It will improve how the government operates internally, as well as how it delivers services to the people of Malaysia. It seeks to improve the convenience, accessibility and quality of interactions with citizens and businesses. At the same time, it will improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement. (Source: http://www.american.edu/initeb/ym6974a/egovernment.htm)
So far, the implementation of Malaysia E-Government project in progress is:
1. Project Monitoring System (SPP II)
2. Human Resource Management Information System (HRMIS)
3. Generic Office Environment (GOE)
4. Electronic Procurement (EP)
5. Electronic Services (E-Services)
6. Electronic Labour Exchange (ELX)
7. E-Syariah
To fully utilize the e-government applications, a guideline should be provided to the nation on how to use the electronic services provided. The system should always be updated to ensure a more secure and efficient services provided. The core government applications should also be improved and integrating more e-services across agencies.
In order to make the right decisions and avoid falling behind, government will need to identify and resolve the different issues that have arise from the transitional period during which traditional and e-government co-exist.
I think it's common sense to provide guidelines when something new is provided. The people needs motivation to utilize the online facilities. Just reduce the charges involved as compared to conventional ways.
ReplyDeleteyup. Well, i'm not sure about the east, but some area still didn't have access to internet, especially in deeper part of sabah and sarawak. so in my POV, i think e-government is still not so "successful" as a whole..
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